We are the largest publicly held personal lines property and casualty insurer in America. We provide insurance products to approximately 16 million households. Allstate was founded in 1931, became a publicly traded company in 1993 and became fully independent in 1995 when it was spun off from Sears. We are listed on the New York Stock Exchange under the trading symbol ALL and are widely known through the “You’re In Good Hands With Allstate®” slogan.
Allstate is more than an insurance company. We’re a growing network of small businesses and a team of trusted advisors in communities across the country that are providing total household solutions and delivering a best-in-class customer experience. Allstate’s 75,000 employees and agency owners care. We strive to make communities stronger, lives safer and futures brighter.
We help families protect things that are most important to them through our products and services. We improve the quality of life for millions of Americans, not only through our business, but through our commitment to communities and corporate responsibility initiatives.
Allstate is strong and building a better future. We had $35.2 billion in revenues in 2014, a 2.1 percent increase from $34.5 billion in 2013. We’re also growing our agencies, our consumer offerings and our positive influence on society.
A Company That Cares
We are a 75,000-strong force for good composed of employees, agency owners and staff. Of Allstate’s employees, 56 percent are women and 33 percent are minorities. Our employees and agency owners care deeply about our customers, the way we do business, our communities and our place in society. We care enough not just to guess what our customers and stakeholders need and expect from us—we ask, and we engage.
Seven years ago, Allstate began its transformation to become a more customer-focused company. We introduced Our Shared Vision to capture the vision, values and operating priorities we knew we needed to make us a more competitive force in the market. Our Shared Vision was aspirational and provided a strong foundation to inspire widespread change throughout our company.
More recently, we created Our Shared Purpose—our guide to what it means to be an Allstater—to tell our story.
We make bold commitments to improve people’s lives by leading the charge on teen safe driving, preparing customers for disasters, empowering domestic violence survivors and helping young people develop to their full potential.
At the heart of Our Shared Purpose are six new Leadership Principles that define the behaviors we all need to demonstrate to be successful. They are built on the belief that every Allstater is a leader.
Our Shared Purpose
We Are the Good Hands: We help customers realize their hopes and dreams by providing the best products and services to protect them from life’s uncertainties and prepare them for the future.
Strategic Vision: Deliver substantially more value than the competition by reinventing protection and retirement to improve customers’ lives.
Corporate Goal: Create long-term value by serving our stakeholders, taking appropriate risks and leveraging our capabilities and strategic assets.
- Honesty, caring and integrity
- Inclusive diversity
- Superior performance
- Customer focus
- Operational excellence
- Enterprise risk and return
- Sustainable growth
- Capital management
Our Operating Principles:
- Put the customer at the center of all our actions.
- Use consumer insights, data, technology and people to create disruptive innovation to better serve customers and generate growth.
- Execute well-considered decisions with precision and speed.
- Focus relentlessly on those few things that provide the greatest impact.
- Be a learning organization that leverages successes, learns from failures and continuously improves.
- Provide employees, agency owners and financial specialists with fulfilling opportunities, personal growth and performance-based rewards.
- Take an enterprise view of our people and processes, and work as a single team to advance Allstate rather than our individual interests.
We empower every employee to lead and drive change.
- We’re here to serve.
- We win together.
- We drive results.
- We’re transparent.
- We continuously get better.
- We develop each other.
To find out about Allstate’s reach at the state level, view our state information and workforce data.
Allstate’s Segmentation Strategy
When purchasing insurance or any other product or service, consumers have more choices than ever before. We believe a company can build tremendous customer loyalty over time by making it a top priority to understand and meet its customers’ needs. As a result, Allstate continues to refine our product offerings, marketing outreach and customer service based on careful research. Our company serves four different consumer segments with distinct interaction preferences (local advice and assistance versus self-serve) and brand preferences (brand-neutral versus brand-sensitive).
Financial Strength and Performance
Allstate is one of the strongest companies in our industry. Both Allstate Insurance Company and Allstate Life Insurance Company had an A.M. Best financial strength rating of A+ (second-highest of 16 categories) as of year-end 2014. Allstate held $27.5 billion in capital resources at year-end 2014, and manages more than $80 billion in assets in our well-diversified investment portfolio.
This financial strength enables Allstate to grow our business and keep our promises to customers, investors, employees and communities through good and bad economic conditions. Net income available to common shareholders for 2014 was $2.7 billion, or $6.27 per diluted common share. During 2014, we also continued to invest in initiatives that help make communities safer and stronger, including $34 million given by The Allstate Foundation, Allstate, its employees and agency owners toward those efforts.
For more detailed financial information, see our most recent annual report.